Office Assistant at Old Mutual Plc

Old Mutual Nigeria consists of a Life Assurance and General Insurance business and provides a wide spectrum of insurance solutions tailored to meet unique individual and corporate clients' circumstances.

Office Assistant

Job TypeFull Time
QualificationBA/BSc/HND
Experience 5 years
Job Field Administration / Secretarial

Ref: 1258/NIGE/AA/OFFICE ASSISTANT/Nigeria/170619
Location: Nigeria
Available: ASAP
Category: Insurance
Contract: Temporary / Contract

IntroductionKey Focus:

This role is individually accountable for providing immediate response to administrative requirements in accordance with SLA parameters, in a processing environment. Technical knowledge is limited to some products and or processes

Job Specification
Descriptor:

Follows standardized processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards and adheres to service and quality standards.
Provides an indirect service to customers and intermediaries.
Responds to immediate requirements within procedure.
Uses standard administrative techniques to coordinate own work.
Product and process knowledge in different areas may differ but basic skills remain the same.
Technical knowledge is limited to some products and or processes

Key Result Areas
Documentation Processing:

Responds to immediate administrative requirements within procedure.
Follows standardized processes and provides administrative support in line with normal business functioning.
Delivers on daily production standards.
Uses standard administrative techniques to coordinate own work.

Personal Effectiveness:

Accountable for service delivery through own efforts.
Individually accountable for managing own time, tasks and output quality over periods of 1 day to a maximum of three months.
Makes increased contributions by broadening individual skills.
Collaborates effectively with others to achieve personal results.
Accepts and lives the company values.

Quality Assurance:

Performs quality checks on own work.
Adheres to service and quality standards.

Relationship Building:

Maintains professional internal and external relationships.

Administration & Support:

Performs administrative duties for one or more managers including scheduling appointments, diary maintenance, filing and typing.
May act as a receptionist and could also perform administrative duties.
Might be expected to field calls or queries.
Works on instruction from manager.

Minimum Requirements
Qualifications and Experience: