At Nigeria’s leading Logistics Company, we are constantly in search of exceptional talents to partner with us in building a world class institution.
If you think you’re exceptional, talented and excellence oriented, we have a space for you!
Ticketing Officer
Location (Akowonjo)
Details:
- Sell bus ticket at the terminal to walk in guests
- Make and/or change travel reservations for guests using the online booking system
- Create and maintain guest reservation records
- Resolve service challenges for guests either via phone, email or in person
- Serve guests by providing service information related to travelling schedule, fare and payment
- Announce arrival and departure information using the public address system
- Assist in guest luggage check in
- Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
- Adhere to the company’s policy on guaranteed reservations and no-shows
- Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
- Promote the online booking App for downloads with other products and services of the company to guests
How to apply
Applicants should send CVs to jobs@thegiggroupng.com
