International Organization for Migration (IOM) Job vacancies (10 Positions)

The International Organization for Migration (IOM) - Established in 1951, IOM is the leading inter-governmental organization in the field of migration and works closely with governmental, intergovernmental and non-governmental partners. IOM is dedicated to promoting humane and orderly migration for the benefit of all. It does so by providing services and advice to governments and migrants.

We are recruiting to fill the following positions below:

Job Title: Consultant - Support the Establishment of Community-Based Border Coordination Committees

CFCV No. : CFCV2022/065
Location: Homebased with travels
Organizational Unit: Migration Management
IOM Classification: Consultant
Type of Appointment: Consultant, 70 working days
Estimated Start Date: As soon as possible

Objective

The consultancy is within the Migration management Unit, IOM Nigeria, within the implementation context of the Enhancing cross-border cooperation on border management and counter-trafficking between Niger and Nigeria (CATS II Program).
The consultant will work under the direct supervision of the National Programme Officer (MM), IOM Abuja and in close collaboration with designated staff in the Migration Management (MM) Unit.

Context

The study on the perception of interaction, interdependence, and mutual perception between the border communities and law enforcement, immigration/border, criminal justice, and protection agencies in northwestern Nigeria was conducted within the context of the Project Enhancing cross-border cooperation on border management and countertrafficking between Niger and Nigeria (Phase II) in the border communities of Illela and Gada in Sokoto State, Kongolam/Koza and Kawurin Kudi in Katsina State as well as Maigatari in Jigawa State, all in the Northwestern part of Nigeria in December 2021, using a combination of desk review and qualitative approaches and validated in February 2022.
The report which drew on the responses of survey participants in the border communities made up of community elders, traditional rulers, youth, women, vigilante groups, and law enforcement agencies, proposed a series of recommendations to help ensure positive changes in border infrastructure as well as effective border management to minimize smuggling of migrants and trafficking in persons, illicit smuggling of contraband goods in the border communities that will have a positive impact on the lives and livelihoods of residents. The study further proposed ways to enhance and improve the relationship between border communities and law enforcement agencies.
Specifically, the study investigated the awareness of the border community on irregular migration issues, the effectiveness of border agencies in combating smuggling of migrants, cross border cooperation between Nigerian and Nigerien law enforcement agencies, perception of the interaction between border communities and law enforcement agencies, perception of interdependence between border communities and law enforcement agencies and mutual perception between border communities and law enforcement agencies.

Key Findings from the study showed that:

All the border communities in focus are aware of the irregular movement of people and goods across the borders. Trafficking and smuggling activities are usually perpetrated by brokers who have connections from within and across countries and executed with the abetment of agents in the border communities.
Interaction and information sharing between law enforcement agencies and border communities were discovered to be active but only functional with traditional leaders, politicians.
Interaction with border law enforcement agencies is generally painted in a good light by these stakeholders despite the communication gap. Despite positive interaction between law enforcement agents and community members, findings from the study discovered that whole lots of fragile relationships exist between law enforcement agents and border communities with border control post. Border communities lacking border control posts often take advantage of limited law enforcement agents in the area to perpetrate smuggling activities.
The study revealed that formal and informal interdependence exists between the law enforcement agents and the border communities.
The interdependence revolves around organizing meetings with traditional rulers, district heads, youth leaders, market businessmen, and border patrols with vigilantes. While other techniques revolve around seeking the assistance of informants by providing relevant information towards effective border management.
Despite positive interaction and interdependence between law enforcement agencies and the border communities, it could be understood from the stakeholders’ perception study and observation that law enforcement agencies have minimal confidence in the community members, except for the leadership of the border communities and few of the informants.
In view of the above findings, this consultancy therefore seeks to support the establishment and operationalization of community-based integrated border coordination committees in the border communities of Illela and Gada (Sokoto State), Kongolam, Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State) largely to support a cooperative and collaborative relationship between border communities and law enforcement/border agencies and address the findings and conclusions of the perception study.

Core Functions / Responsibilities

Submit a detailed inception report including work plans that cover mapping of community-based border coordination members, and preparatory documents for the sensitization/dissemination workshops and inauguration meetings (Agenda, Concept Notes)
Identify and submit a list of relevant migration stakeholders in the target border communities of Illela and Gada (Sokoto State), Kongolam, Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State)
Coordinate the establishment of the integrated border coordination Committees through regular engagements with the stakeholders adopting a whole of society approach.
Develop a draft Terms of Reference developed in consultation with the community-based committee and stakeholders and facilitate the review and validation meeting.
Facilitate a combined review and validation/adoption meeting for the Terms of Reference.
Facilitate state level workshops for the inauguration of the community-based committees where the ToR will be presented, and engagement strategy developed.
Facilitate five (5) bi-monthly meetings of the inaugurated coordination committees in each of the five (5) border communities of Illela and Gada (Sokoto State), Kongolam/Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State).
Provide standard draft report of the workshops and meetings for IOM’s review and inputs.
Provide a final report capturing IOM’s review and inputs.
Perform such other duties as may be assigned.

Performance Indicators for the Evaluation of Results

Timely execution of assigned responsibility
20% of the consultancy fees will be paid after the approval of the inception report, concept note and agenda for the task.
30% of the consultancy will be paid after the submission of the validated TOR of the inaugurated integrated border coordination Committees, endorsed State specific sustainability intervention and report of the 3 inauguration meetings in the 3 States.
20% will be paid upon the submission of the reports of the 3rd bi-monthly meetings of the inaugurated coordination committees in each of the five (5) border communities of Illela and Gada (Sokoto State), Kongolam/Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State).
30% of consultancy fees will be paid after the approval of the final reports by IOM, and submission of all appropriate documents. The report should include the endorsed State specific sustainability intervention agreed by IOM and other relevant stakeholders, composition of the co-ordination structures in each of the 3 selected states, and reports of the bi-monthly meetings of the inaugurated coordination committees in the five (5) border communities.

Tangible and Measurable Output of the work assignment:

First deliverable – Detailed inception report including plans for the mapping of community-based border coordination members, and preparatory documents for the sensitization/dissemination workshops and inauguration meetings (Agenda, Concept Notes)
Second deliverable - Mapping of all relevant actors, including the government, CSOs and community stakeholders for each of the 3 target States who would constitute the community-based border coordination members in Illela and Gada (Sokoto State), Kongolam, Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State).
Draft ToR for the community-based committees and facilitate meeting sessions with stakeholders at each of the communities to finalize membership list and receive input to terms of reference and engagement modalities. Facilitate 3 state level workshops for the inauguration of the committees and validation/adoption of Terms of Reference and development of engagement strategy.
Third deliverable - Submit a midterm report with findings, challenges and recommendations. Submit reports of the five (5) bi-monthly meetings of the inaugurated community-based integrated border coordination committees conducted in each of the five (5) border communities of Illela and Gada (Sokoto State), Kongolam/Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State).
Fourth deliverable - Submission of a Final Report that meet IOM’s standards, capturing key discussions, results, recommendations, and covering:
- Composition of committees for each community
- Outcome of meetings and engagement with relevant community members and Law enforcement agencies.
- The report of state level inauguration workshops including validated/adopted Terms of Reference, engagement strategy and requirements to carry out their assignments
- Reports from the bi-monthly meetings held with/by the community-based coordination committees

Performance Indicators

Timely execution of assigned responsibility
20% of the consultancy fees will be paid after the approval of the inception report, concept note and agenda for the task.
30% of the consultancy will be paid after the submission of the validated TOR of the inaugurated integrated border coordination Committees, endorsed State specific sustainability intervention and report of the 3 inauguration meetings in the 3 States.
20% will be paid upon the submission of the reports of the 3rd bi-monthly meetings of the inaugurated coordination committees in each of the five (5) border communities of Illela and Gada (Sokoto State), Kongolam/Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State).
30% of consultancy fees will be paid after the approval of the final reports by IOM, and submission of all appropriate documents. The report should include the endorsed State specific sustainability intervention agreed by IOM and other relevant stakeholders, composition of the co-ordination structures in each of the 3 selected states, and reports of the bi-monthly meetings of the inaugurated coordination committees in the five (5) border communities.

Required Qualifications and Experience
Education:

Advanced Degree preferably in Social Sciences, with a specialization in (Migration, Geography, International Population Studies,) or equivalent training with at least 5 years of relevant experience in migration specifically border management activities in Nigeria.

Experience:

A good track record of community engagement is preferred.
A good track record of work with the Government of Nigeria and international organizations is preferred.
Excellent drafting and reporting ability.
Fluent spoken and written English. Ability to speak and write in Hausa language will be an advantage.
Excellent communication skills, both written and verbal.
Good interviewing and listening skills.
Proven extensive meeting and workshop facilitating experience.
Familiarity with local and International Migration matters.

Travel required:

Yes, travel is required to Sokoto, Jigawa and Katsina States.

Languages:

Fluency in English; knowledge of multiple languages advantageous.

Required Competencies:
Values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is actionoriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Others:

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

Job Title: Consultant - Operationalisation of SOP on Return, Readmission and Reintegration

SVN No.: CFCV2022/068
Location: Abuja
Organizational Unit: Migration Management
IOM Classification: Consultant
Type of Appointment: Consultant, 3 month
Estimated Start Date: As soon as possible

Objective

Working under the direct supervision of the National Programme Officer (MM), to support the operationalization of the Standard Operation Procedure (SOP) on Return, Readmission and Reintegration through capacity building of key actors working on return and reintegration at federal level and five states of high and sensitization of the National Migration Inter-Ministerial Committee.

Context

Migration in Nigeria is triggered by a combination of multifaceted factors such as insecurity, food and nutrition crises, demographic pressure in addition to more traditional seasonal and socioeconomic drivers.
In December 2016, to address some of these challenges and respond to the needs of vulnerable and stranded migrants, the EU and the IOM developed the EU-IOM Joint Initiative for Migrant Protection and Reintegration.
To ensure better management of Migration in the Country, Nigeria has in 2015 adopted a National Migration Policy (NMP).
The NMP recognizes Return, Readmission and Reintegration (RRR) as a fundamental component of Migration Management.
Hence, one of the five (5) migration thematic groups created by the NMP is the thematic group on Force Migration, Return, Readmission and Reintegration (FMRRR).
In line with its institutional mandate and the NMP, the National Commission for Refugees, Migrants, and Internally Displaced Persons (NCFRMI) coordinates the thematic group on FMRRR.
The NMP also urges the creation of standards, procedures, and modalities for the conduct of RRR in Nigeria. In line with this and with operational and technical support provided within the implementation context of the EU/IOM JI, the SOP on RRR was revised and validated by stakeholders on 2nd October 2019. The SOP seeks to close the gaps identified In the implementation of the first SOP, by introducing fundamental innovations in the conduct of RRR in Nigeria.
These improvements Include: integration of Civil Society Organizations (CSOs) and more MDAs with roles In the RRR process.
The SOP also Identified and clarified key terminologies, incorporated data protection principles and underlying principles guiding the whole process as well as gave elaborate details and timelines for activities covering all phases of the RRR process, ranging from predeparture, transportation/transit, arrival, and reintegration assistance as well as monitoring and evaluation. Furthermore, the SOP made adequate provisions for reintegration assistance to all returnees and tailored assistance to migrants with specific needs.
The consultancy is implemented within the Special Measure Programme. The Special Measure Programme is a continuation of the EU-IOM Joint Initiative for Migrant Protection and Reintegration and as such, builds upon and complements the existing local, national, and regional partnerships.
The Programme including the interventions on the protection, return, reintegration, and sensitization activities is implemented in close collaboration with the government authorities at national and local levels.
In this regard, the need to build the capacities of MDAs with the mandate to provide services to returning Migrants was identified a major priority for the country with the aim of ensuring the operationalization of the SOP on RRR.
To this end, the consultancy will provide technical assistance to MDA at the Federal and state levels with the aim of enhancing their appreciation of their roles and responsibilities, identifying challenges, and proffering recommendations to
the National Migration Inter-Ministerial Committee.
The overall objective of the consultancy is to enhance coordination, collaboration, and complementarity for an effective and sustainable RRR regime In Nigeria.

Core Functions / Responsibilities

Identify all relevant migration actors involve in reintegration in each of the States, including returnees and Media leveraging on existing reintegration structures.
Facilitate training workshops for operatives from the FMHDSD and NCFRMI
Conduct a high-level sensitization workshop on RRR for the National Migration Inter-Ministerial Committee.
Facilitate five (5) training workshops at the 5 states of high return aimed at operationalizing the SOP on RRR. The training methodology would include practical simulation of the RRR process following the identification of roles and responsibilities of Actors.
Work with the Government of Nigeria and IOM in drafting and finalization each State Specific Strategic plan for the operationalisation of the SoP, by taking into cognizance existing Reintegration structures in each state and peculiarities.
Produce Two (2) approved reports (the report on the high-level sensitization workshop with key recommendations and the second report on the 5 States level workshops including FMHDSD and NCFRMI.
Perform such other duties as may be assigned.

Performance indicators for the evaluation of results

Timely execution of assigned responsibility
20% of the consultancy fees will be paid after the approval of the inception report, concept note and agenda for the task.
40% of the consultancy fees will be paid after facilitating the high-level sensitization workshops and the 5 State level workshops.
40% of the consultancy fees will be paid after the approval of the final reports and submission of all appropriate document. The report should include the State Specific Strategic plan for the operationalisation of the SoP on
RRR, by taking into cognizance existing Reintegration structures at each state and peculiarities.

Tangible and Measurable Output of the work assignment
First Deliverable:

Detailed workplan and inception report including preparatory documents for the training.

Second Deliverable:

Mapping of all the relevant Actors in each of the States including Government partners, CSOs, Returnees & Media and share each state sensitization strategies with IOM, NCFRMI and FMHDSD.
Develop agenda, concept note and training manual/guide on the SoP on return, readmission, and reintegration.
Facilitate training workshop for operatives from FMHDSD and NCFRMI
Facilitate a sensitization workshop for the National Migration Inter-Ministerial Committee.
Facilitate five (3-day State’s level) workshops for 5 States of high return for the operationalisation of the SoP on Return, Readmission and Reintegration. The workshops would be held in Edo, Enugu, Lagos, Kano and Nassarawa states.

Participating States	Workshop Location
Edo	Edo
Enugu, Delta & Imo	Enugu
Kano & Yobe	Kano
Lagos, Ogun & Oyo	Lagos
FCT	Nassarawa State

Third Deliverable:

Work with the Government of Nigeria and IOM in drafting and finalization each State
Specific Strategic plan for the operationalisation of the SoP, by taking into cognizance existing Reintegration structures at each state and peculiarities.

Fourth Deliverable:

Submission of two Final Reports that meet IOM’s standards, capturing key discussions, results, recommendations, and covering:
The report of the high-level sensitization workshop for National Migration Inter-Ministerial Committee including key recommendations.
The report of the training workshops on the operationalisation of SoP in the federal level and 5 States of high return including key recommendations.
The key recommendations from the training workshops and the high-level Sensitization workshop should be attached to the final reports.

Required Qualifications and Experience
Education:

Post-Graduate or University Degree, preferably in Social Sciences, with a specialization in (Migration, Geography, International Population Studies,) or equivalent training with 5 years of relevancy in migration specifically on return and reintegration activities in Nigeria including Migration Dialogue.
Experience in working in Africa will be an advantage.

Experience:

A good track record of work with the Government of Nigeria and international organizations is preferred.
Excellent drafting and reporting ability.
Fluent spoken and written English. Ability to speak and write in one or more Nigerian languages will be an advantage.
Excellent communication skills, both written and verbal.
Good interviewing and listening skills.
Proven extensive meeting and workshop facilitating experience.
Familiarity with local and International Migration matters.

Travel required:

Yes, travel is required.

Languages:

Fluency in English; knowledge of multiple languages advantageous.

Required Competencies:
Values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is actionoriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Others:

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.
Female candidates are encouraged to apply.

Job Title: Consultant - Capacity Building of NCFRMI and FMHDSD

CFCV No. : CFCV2022/066
Location: Homebased with Travels
Organizational Unit: Migration Management
IOM Classification : Consultant
Type of Appointment: Consultant, 3 months
Estimated Start Date: As soon as possible

Objective

Working under the direct supervision of the National Programme Officer (MM), IOM Abuja and in close coordination with FMHDSD and NCFRMI, the successful candidate will be expected to facilitate capacity building workshops for Management of FMHDSD and staff of NCFRMI National Migration Policy and stakeholders from five states of high return on the National Migration Policy, the Margination Governance framework, and relevant national, regional and global instruments.

Context

Migration in Nigeria is triggered by a combination of multifaceted factors such as insecurity, food and nutrition crises, demographic pressure in addition to more traditional seasonal and socioeconomic drivers. In December 2016, to address some of these challenges and respond to the needs of vulnerable and stranded migrants, the EU and the IOM developed the EU-IOM Joint Initiative for Migrant Protection and Reintegration.
To ensure better management of Migration in the Country, Nigeria had in 2015 adopted a National Migration Policy (NMP).
The NMP recognizes Return, Readmission and Reintegration (RRR) as a fundamental component of Migration Management.
Hence, one of the five (5) migration thematic groups created by the NMP is the thematic group on Forced Migration, Return, Readmission and Reintegration (FMRRR). In line with its institutional mandate and the NMP, the National Commission for Refugees, Migrants, and Internally Displaced Persons (NCFRMI) coordinates the thematic group on FMRRR. The NMP also urges the creation of standards, procedures, and modalities for the conduct of RRR in Nigeria.
In line with this and with operational and technical support provided within the implementation context of the EU/IOM JI, the SOP on RRR was revised and validated by stakeholders on 2nd October 2019.
The SOP seeks to close the gaps identified in the implementation of the first SOP, by introducing fundamental innovations in the conduct of RRR in Nigeria. These improvements include: integration of Civil Society Organizations (CSOs) and more MDAs with roles In the RRR process.
SOP also identified and clarified key terminologies, incorporated data protection principles and underlying principles guiding the whole process as well as gave elaborate details and timelines for activities covering all phases of the RRR process, ranging from predeparture, transportation/transit, arrival, and reintegration assistance as well as monitoring and evaluation.
Furthermore, the SOP made adequate provisions for reintegration assistance to all returnees and tailored assistance to migrants with specific needs.
The consultancy is implemented within the Special Measures Programme. The Special Measures Programme is a continuation of the EU-IOM Joint Initiative for Migrant Protection and Reintegration and as such, builds upon and complements the existing local, national, and regional partnerships.
The Programme including the interventions on the protection, return, reintegration, and sensitization activities is implemented in close collaboration with the government authorities at national and local levels.
In this regard, the need to build the capacities of MDAs with the mandate to provide services to returning Migrants was identified a major priority for the country with the aim of ensuring the operationalization of the SOP on RRR.
To this end, the consultancy will provide technical assistance to MDAs at the Federal and state levels with the aim of enhancing their knowledge on the provisions of the National Migration Policy, the Migration Governance framework, and relevant national, regional, and global frameworks.
The overall objective of the consultancy is to enhance coordination, collaboration, and complementarity for an effective and sustainable RRR regime and overall effective migration governance in Nigeria.

Core Functions / Responsibilities

Develop a training manual/guide on the Migration Policy, the Migration Governance Framework and relevant national, regional and global instruments.
Develop pre and post training evaluation guidelines and preparatory documents for the trainings (Agenda, Concept Notes).
Facilitate a 3-day high-level sensitization workshop for Management of FMHDSD.
IFacilitate a 6-day training workshop for Headquarters staff of NCFRMI on the Migration policy and governance framework.
Co-facilitate a 5-day training workshops to State actors at 5 States of high return on Policy, the Migration Governance Framework and relevant national, regional and global instruments.
Produce Final Report that meets IOM’s standards, capturing key discussions, results, recommendations, and covering the high-level sensitization workshop for Management of FMHDSD, the training workshop for staff of NCFRMI on the operationalization of the SoP on RRR and the 5 state level trainings.
Perform such other duties as may be assigned.

Performance Indicators for the Evaluation of Results

Timely execution of assigned responsibility
20% of the consultancy fees will be paid after the approval of the inception report, concept note and agenda for the task.
40% of the consultancy will be paid after facilitating the 3-days high-level sensitization workshop for Management of FMHDSD to strengthen their capacity as the supervising Ministry on the SoP and the RRR process; 6-days training workshop for Headquarters staff of NCFRMI on the Migration Policy /Governance framework, operationalization of the SoP on RRR including developing strategy for state level implementation of the SoP as well as coordination with the Working Group on RRR.; and training workshops to State actors at 5 States of high return on the Migration policy and governance framework.
40% of consultancy fees will be paid after the approval of the final reports and submission of all appropriate documents.
The report should indicate the state of coordination with the Working Group on RRR and endorsed State Specific Strategic plan to implement the SoP.

Tangible and Measurable Output of the Work Wssignment

First deliverable - Detailed workplan and inception report including preparatory documents for the training (Agenda, Concept Notes), and training manual/guide on National Migration Policy, the Migration Governance Framework and relevant national, regional and global instruments.
Second deliverable - Facilitate a 3-days high-level sensitization workshop for Management of FMHDSD to strengthen their capacity as the supervising Ministry. Facilitate a 6-days training workshop for Headquarters staff of NCFRMI on the Migration Policy and governance. Co-facilitate training sessions to State actors at 5 States of high return with focus on the National Migration Policy, the Migration Governance Framework, and relevant national, regional and global instruments.
Third deliverable - Submission of Final Report that meets IOM’s standards, capturing key discussions, results, recommendations, and covering:
- The high-level sensitization workshop for Management of FMHDSD.
- The training workshop for staff of NCFRMI on the Migration policy and governance.
- The State level workshops
- Performance indicators.

Required Qualifications and Experience
Education:

Advanced University Degree from an accredited academic institution preferably in the Social Sciences, Law, Public Administration and Sociology, with a specialization in migration and related matters with 5 years of experience (Seven years for candidates holding only a first level university degree) in the field of migration.

Experience:

A good track record of work with the Government of Nigeria and international organizations is preferred.
Fluent spoken and written English. Ability to speak and write in one or more Nigerian languages will be an advantage.
Good interviewing and listening skills.
Proven extensive meeting and workshop facilitating experience.
Familiarity with local and International Migration matters
Ability to train, write and produce narrative and financial reports.
Proven ability to meet deadlines.
Excellent Microsoft Word skills and ability to take notes/drafts and produce high-quality written reports.
Motivated, committed, responsible, and able to work independently with limited direct supervision.

Other Desirable Qualifications:

Proven training experience for government in an intelligence environment.
Excellent experience working with diverse stakeholders.
Ability to conceptualize and integrate diverse views from government authorities, stakeholders, and the broader community to achieve desired objectives

Travel Required:

Yes, travel is required.

Languages:

Fluency in English; knowledge of multiple languages advantageous.

Required Competencies:1
Values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - Behavioural Indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is actionoriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring and motivational way.

Others:

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.

Job Title: Facilitation of Community Engagement for the Identification of Community -based Projects in North-western Nigeria

CFCV No. : CFCV2022/069
Location: Homebased with travels
Estimated Start Date: As soon as possible
Organizational Unit: Migration Management
IOM Classification: Consultant
Type of Appointment: Consultant, 2 Months

Objective
To investigate the impact of Enhanced Border Management on the socioeconomic structure of Border communities and livelihood opportunities, the impact of Enhanced Border Management on cross-Border trade in the Border communities, nexus between irregular migration and livelihood opportunities, challenges confronting livelihood opportunities in the Border communities, the impact of climate change on livelihood opportunities, and viable sustainable livelihood opportunities.

Context

The study on the assessment of impact of enhanced border management on socio-economic structure of border communities and livelihood opportunities in north-western Nigeria was conducted within the context of the Project Enhancing cross-border cooperation on border management and counter-trafficking between Niger and Nigeria (Phase II) in the border communities of Illela and Gada in Sokoto State, Kongolam-Koza and Kawurin Kudi in Katsina State as well as Maigatari in Jigawa State, all in the Northwestern part of Nigeria in December 2021, using a combination of desk review and qualitative approaches and validated in February 2022.
The report which drew on the responses of survey participants in the border communities made up of community elders, traditional rulers, youth, women, vigilante groups, and law enforcement agencies, proposed a series of recommendations to help ensure positive changes in border infrastructure as well as effective border management to minimize smuggling of migrants and trafficking in persons, illicit smuggling of contraband goods in the border communities that will have a positive impact on the lives and livelihoods of residents. The study further proposed ways to enhance and improve the relationship between border communities and law enforcement agencies.
Specifically, the study investigates the impact of Enhanced Border Management on the socioeconomic structure of Border communities and livelihood opportunities, the impact of Enhanced Border Management on cross-Border trade in the Border communities, nexus between irregular migration and livelihood opportunities, challenges confronting livelihood opportunities in the Border communities, the impact of climate change on livelihood opportunities, and viable sustainable livelihood opportunities.
The consultancy is within the Migration management Unit, IOM Nigeria, within the implementation context of the Enhancing cross-border cooperation on border management and counter-trafficking between Niger and Nigeria (CATS II Program).
The consultant will work under the direct supervision of the National Programme Officer (MM), IOM Abuja, in close collaboration with designated staff in the Migration Management (MM) Unit.

Core Functions / Responsibilities

Submit a detailed inception report including work plans that cover plans for the mapping of community leaders and all relevant border community stakeholders, community-based intervention and preparatory documents for the sensitization/dissemination workshops and inauguration meetings (Agenda, Concept Notes)
Identify and submit a list of relevant migration stakeholders in the target border communities of Illela and Gada (Sokoto State), Kongolam, Koza and Kawurin-Kudi (Katsina State), and Maigatari (Jigawa State)
Facilitate three (3) sensitization workshops (one each) for the 3 targeted states aimed at disseminating the reports for the report of the study on the assessment of the impact of enhanced border management on the socio-economic structure of the border communities and of livelihoods opportunities across border communities in North-western states and the report of the study on the perception of interaction, interdependence, and mutual perception between the border communities and law enforcement, immigration/border, criminal justice, and protection agencies in northwestern Nigeria.
Support the set-up of coordination structures (Community based Project Committees) that would ensure ownership and sustainability of interventions in the targeted communities through regular meetings with stakeholders.
Facilitate the inauguration of the community-based project committees and validation of the adopted TOR.
Provide an IOM standard draft report of the workshops for IOM’s review and inputs.
Provide a final report capturing IOM’s review and inputs.
Perform such other duties as may be assigned.

Performance indicators for the evaluation of results

Inception report, and draft preparatory documents.
Facilitating 3 targeted State level workshops
Approval of final reports by IOM, and submission of all appropriate documents. The report should include the endorsed terms of reference for community-based project committees including their composition, roles and responsibilities and timelines for action

Required Qualifications and Experience

A Masters' Degree with 5 years of professional experience in Social Sciences, with a specialization in (Migration, Geography, International Population Studies,) or equivalent training or University degree with seven years of relevant professional experience.
5 years of relevant experience in migration specifically border management activities in Nigeria.
A good track record of community engagement is preferred.
A good track record of work with the Government of Nigeria and international organizations is preferred.
Excellent drafting and reporting ability.
Fluent spoken and written English. Ability to speak and write in Hausa language will be an advantage.
Excellent communication skills, both written and verbal.
Good interviewing and listening skills.
Proven extensive meeting and workshop facilitating experience.
Familiarity with local and International Migration matters.

Languages:

Fluency in English; Knowledge of multiple / Local languages advantageous.

Travel required:

Frequent travels to Sokoto, Jigawa and Katsina States.

Required Competencies:
Values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – behavioural indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals andoptimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is actionoriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Others:

Appointment will be subject to certification that the candidate is medically fit for appointment and verification of residency, visa, and authorizations by the concerned Government, where applicable.
Female candidates are encouraged to apply.

Job Title: Information Technology Assistant

SVN No.: SVN2022.67
Location: Lagos
Organizational Unit: Resource Management Unit
IOM Classification: G5
Type of Appointment: Special Short Term (SST) 6 Months
Estimated Start Date : As soon as possible

Context

Working under the overall supervision of the Resource Management Officer (RMO) of Sub-Office, Lagos and the direct supervision of the Head of Information and Communication Technology (ICT) Unit, the successful candidate will be responsible for the installation, operation and maintenance of computer systems, hardware peripherals and implementation of ICT requirements for IOM Lagos and Benin sub offices supporting all projects.
He/ She will respond to daily incoming calls to the IT department, open help desk tickets as appropriate, troubleshoot and correct minor IT issues and route more complex IT issues to the head of ICT Unit, Abuja.

Core Functions / Responsibilities

Install approved software systems on servers and workstations according to the set standards.
Installing new hardware including PC, laptops, servers, printers, and software in any location and periodically performs system clean-up in Lagos and Benin sub-offices.
Maintaining installed software, ensuring proper updates (including latest antivirus definitions) are applied and making optimizations when necessary.
Resolve any End User queries and constraints related to software and other ICT components in coordination with the Mission’s ICT Unit, elevating those that cannot be resolved.
Verify ICT components are carried out within the Organization rules regulations and procedures, while reporting deviations and other constraints faced.
Raise awareness of mission staff members on IOM ICT regulations and standards.
Secure the implementation of standard IOM ICT policies and guidelines, with regards to network systems, IT security, software licensing, telecoms, and ICT procurement.
Provides first level support to users and trouble-shoot issues related to access, online connection, file storage, and application functionality.
Provide end-user training both as a technical support person in general and as a trainer for appropriate business process courses when necessary
Acts as the first point of contact for staff on collection of new hardware and replacement hardware.
Assist in analysing performance problems of network, systems and applications and recommend solutions to enhance functionality, reliability, and/or usability. Monitor the required performance and stability of network services and servers (LAN, WLAN, Messaging, Internet connectivity, VPN, etc.), to prevent and minimize downtime or service interruptions
Identify faulty devices and take necessary action to replace them, maintain log and/or list of required repairs and maintenance; maintain IOM computers, peripherals and network devices and reports hardware malfunctions to the ICT Unit Head.
Produce and maintain comprehensive documentation and reference materials for planned and delivered ICT systems in the mission and update global user support of planned changes in advance.
Maintains IT equipment inventory; monitors inventory levels and alert supervisor when low thresholds are reached; identify and prepare hardware for disposal when appropriate Responsible for tracking ICT equipment Procurement Requests, testing of new equipment and reporting to the Mission’s ICT Head.
Make user data and server backups: the backups should be tested randomly for consistency
Coordinating with Benin sub-office to ensure maintenance of IT standards and identify IT issues; Diagnoses and resolves any hardware, software, or connectivity problem with minimum delay.
Undertakes sub-office visits to resolve ICT issues.
Manage the tele radiology system, file server, PACS server and iCRco_XC software. Making sure that the workstation / server hardware is operating properly, ensuring that hardware components are performing up to the expected standard.
Manage the PABX and communication systems
Perform such other duties as may be assigned.

Educational Qualifications

Completed University Degree from an accredited academic institution in Computer science or Computer Engineering.
Three (3) years (5 years for school diploma holder) of relevant experience in the field of ICT including operational and field experiences.

Experience:

Ability to work with an established IT support centre – communication by phone and email.
A minimum of three years of experience in LAN/WAN networking environment.
Working knowledge of: Windows Server 2012 (above) software in a multi-site environment., TCP/IP Protocol, Cisco Router Configuration. Windows 10, office 365, VoIP and other IOM approved software as may be required
Specialized formal training on IT systems, business software (Microsoft Office), web-based applications, .NET applications, Mobile Applications, PowerApps, SharePoint, SAP HR, and Financials; as applicable for the position.
Valid and relevant Microsoft, Cisco, and/or ITIL Certifications an advantage
Experience with HP/Lenovo/Dell and Cisco
Microsoft Certified, Cisco Certified Network Associate (CCNA) and any Cloud certification will be an added advantage Specialized formal training on IT systems, business software (Microsoft Office), webbased applications, .NET applications, Mobile Applications, PowerApps, SharePoint, SAP HR, and Financials, as applicable for the position.
Valid and relevant Microsoft, Cisco, and/or ITIL Certifications an advantage.
Experience with HP/Lenovo/Dell and Cisco
Microsoft Certified, Cisco Certified Network Associate (CCNA) and any Cloud certification will be an added advantage.

Languages:

Fluency in English and working knowledge of the local language.

Required Competencies
The incumbent is expected to demonstrate the following values and competencies:
Values:

Inclusion and respect for diversity respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.

Core Competencies - Behavioural Indicators level 1:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge continuously seeks to learn, share knowledge, and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Other:

Any offer made to the candidate in relation to this vacancy notice is subject to funding confirmation.
This is a national position and only candidates residing in the country of the duty station within commuting distance will be considered.
Appointment will be subject to certification that the candidate is medically fit for appointment.

Job Title: Radiology Assistant

SVN No. : SVN2022.60
Location: Abuja
IOM Classification : G4
Organizational Unit: Migration Health Assessment Centre (MHAC)
Type of Appointment : Special Short-Term (SST) 6 months with possibility of extension
Estimated Start Date: As soon as possible

Context

Under the overall supervision of the Chief Migration Health Officer / Migration Health Officer and the direct supervision of the Senior Radiologic Technologist, with the guidance of the IOM Teleradiology Center for technical matters, the successful candidate will have the following duties and responsibilities:

Core Functions / Responsibilities

Prepare the daily chest X-ray worklist extracted from the overall health assessment worklist and share the worklist with the IOM radiology unit staff or with the external service provider and accompany the applicants to the radiology service provider for CXR taking if an external provider does the x-ray.
Enter the biodata correctly and timely on the x-ray reporting template for immigrants and refugees as needed and save files appropriately or pass them to the radiologist as per work arrangement.
Verify the identification of immigrants and refugees using original passports or valid IDs with photos including name, age and gender to prevent substitution during X-ray taking, and assist in organizing and properly handling the applicants at the radiology reception.
Assist the IOM Radiology Technologist or the external radiology service provider in X-ray-related counselling, check pregnancy for female applicants and cross-check if consent was taken when the applicant is pregnant.
Complete the identity confirmation part of the chest examination on the e-Medical website and enter data into Global Software for the UK pre-entry TB screening programme and/or MiMOSA as needed.
Assist in providing radiation protection led shields to applicants. In the case of an external service provider, make sure the external service provider uses pelvic lead shielding for all applicants.
Assist the radiologic technologist in entering the applicant’s biodata into the CR/DR machine and ensuring the standard and correct labelling of Chest X-rays by checking the correctness of biodata.
When the IOM X-ray service is outsourced to an external provider, remind the Radiologic Technologist at the external provider to take technically good quality CXR per IOM radiology guidelines and the resettlement country technical instructions.
Make sure the chest X-rays are completed promptly by the external radiology service provider when the chest Xrays are taken by the external provider and assist in the timely transfer of the chest X-ray images from the external provider to the IOM image server as needed when there is no set up for direct image transfer.
Upload the chest X-ray image to the e-Medical website timely and properly, burn the images on CD or prepare hard copy X-ray documents as needed.
Communicate with the Radiologist in the mission or IOM Teleradiology Center for reading the chest X-rays, notify when CXR is done and sent to the server, receive additional view requests, call the applicants, and coordinate with the Radiologic Technologist, make sure the additional views are completed on time.
Download the X-ray reports from the radiology system or shared folder where the reports are filed and deliver the report to the panel physicians as needed.
Prepare the daily X-ray statistical reports and other necessary Radiology Unit related monthly statistics as needed. Cross check and confirm the correctness of the number of chest X-ray readings by Radiologist as required.
Coordinate with the Migrant Health Assessment Center and IOM country mission staff and x-ray machine provider when needed.
Assist IOM radiologic technologist in maintaining optimal workflow, keeping the safety of the machines, keeping track of X-ray consumables and early notification, and creating a client-friendly environment in the radiology unit.
Contribute to the radiation safety measures in the Radiology Unit by complying with the radiation safety rules and regulations and regularly wearing radiation measuring badges while at work.
Perform any other duties as may be assigned.

Educational Qualifications

Bachelor's Degree in a Science field such as Computer Science, Information Technology / Management, Administration, Health Sciences or related fields with two years of experience. OR
Diploma in any of the above fields with four years of experience required.

Experience:

Experience in technical or administrative support, and clerical work.
Experience within a customer-focused / people-focused setting.
Previous experience in a clinical environment or working in a Radiology department is an advantage.
Knowledge and experience using different software and medical/digital radiology system applications is an advantage.

Skills:

Computer skills proficient in Microsoft Office, especially Excel required.
Ability to work under pressure
Ability to prioritise
Organisational skills
Good interpersonal skills

Languages:

Fluency in English is required.

Required Competencies:

The incumbent is expected to demonstrate the following values and competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Job Title: Radiology Assistant

SVN No. : SVN2022.61
Location: Lagos
IOM Classification : G4
Organizational Unit: Migration Health Assessment Centre (MHAC)
Type of Appointment : Special Short-Term (SST) 6 months with possibility of extension
Estimated Start Date: As soon as possible

Context

Under the overall supervision of the Chief Migration Health Officer / Migration Health Officer and the direct supervision of the Senior Radiologic Technologist, with the guidance of the IOM Teleradiology Center for technical matters, the successful candidate will have the following duties and responsibilities:

Core Functions / Responsibilities

Prepare the daily chest X-ray worklist extracted from the overall health assessment worklist and share the worklist with the IOM radiology unit staff or with the external service provider and accompany the applicants to the radiology service provider for CXR taking if an external provider does the x-ray.
Enter the biodata correctly and timely on the x-ray reporting template for immigrants and refugees as needed and save files appropriately or pass them to the radiologist as per work arrangement.
Verify the identification of immigrants and refugees using original passports or valid IDs with photos including name, age and gender to prevent substitution during X-ray taking, and assist in organizing and properly handling the applicants at the radiology reception.
Assist the IOM Radiology Technologist or the external radiology service provider in X-ray-related counselling, check pregnancy for female applicants and cross-check if consent was taken when the applicant is pregnant.
Complete the identity confirmation part of the chest examination on the e-Medical website and enter data into Global Software for the UK pre-entry TB screening programme and/or MiMOSA as needed.
Assist in providing radiation protection led shields to applicants. In the case of an external service provider, make sure the external service provider uses pelvic lead shielding for all applicants.
Assist the radiologic technologist in entering the applicant’s biodata into the CR/DR machine and ensuring the standard and correct labelling of Chest X-rays by checking the correctness of biodata.
When the IOM X-ray service is outsourced to an external provider, remind the Radiologic Technologist at the external provider to take technically good quality CXR per IOM radiology guidelines and the resettlement country technical instructions.
Make sure the chest X-rays are completed promptly by the external radiology service provider when the chest Xrays are taken by the external provider and assist in the timely transfer of the chest X-ray images from the external provider to the IOM image server as needed when there is no set up for direct image transfer.
Upload the chest X-ray image to the e-Medical website timely and properly, burn the images on CD or prepare hard copy X-ray documents as needed.
Communicate with the Radiologist in the mission or IOM Teleradiology Center for reading the chest X-rays, notify when CXR is done and sent to the server, receive additional view requests, call the applicants, and coordinate with the Radiologic Technologist, make sure the additional views are completed on time.
Download the X-ray reports from the radiology system or shared folder where the reports are filed and deliver the report to the panel physicians as needed.
Prepare the daily X-ray statistical reports and other necessary Radiology Unit related monthly statistics as needed. Cross check and confirm the correctness of the number of chest X-ray readings by Radiologist as required.
Coordinate with the Migrant Health Assessment Center and IOM country mission staff and x-ray machine provider when needed.
Assist IOM radiologic technologist in maintaining optimal workflow, keeping the safety of the machines, keeping track of X-ray consumables and early notification, and creating a client-friendly environment in the radiology unit.
Contribute to the radiation safety measures in the Radiology Unit by complying with the radiation safety rules and regulations and regularly wearing radiation measuring badges while at work.
Perform any other duties as may be assigned.

Educational Qualifications

Bachelor's Degree in a Science field such as Computer Science, Information Technology / Management, Administration, Health Sciences or related fields with two years of experience. OR
Diploma in any of the above fields with four years of experience required.

Experience:

Experience in technical or administrative support, and clerical work.
Experience within a customer-focused / people-focused setting.
Previous experience in a clinical environment or working in a Radiology department is an advantage.
Knowledge and experience using different software and medical/digital radiology system applications is an advantage.

Skills:

Computer skills proficient in Microsoft Office, especially Excel required.
Ability to work under pressure
Ability to prioritise
Organisational skills
Good interpersonal skills

Languages:

Fluency in English is required.

Required Competencies:

The incumbent is expected to demonstrate the following values and competencies:
Values - all IOM staff members must abide by and demonstrate these three values:
Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way

Job Title: Senior Customer Care Assistant

SVN No.: SVN2022.59
Location: Abuja
Organizational Unit: Migration Health Assessment Center
IOM Classification: G6
Type of Appointment: Special Short-Term (SST) 6 months with possibility of extension
Estimated Start Date: As soon as possible

Context

Under the overall supervision of the Chief of Mission (COM) and the direct supervision of the Chief Migration Health Officer (CMHO), the incumbent will be responsible for providing customer support duties including managing complaints, conducting surveys, collecting feedback, attending to customer requests, and providing information on IOM’s migration health services.

Core Functions / Responsibilities
In particular, the incumbent will perform the following duties:

Act as a liaison between clients and team leaders of various units in IOM’s Migration Health Centre.
In collaboration with the Heads of Units collect feedback on a regular basis from applicants as they go through the examination process to understand issues of concern and provide solutions as appropriate. Conduct periodic customer surveys with the objective of assessing quality service delivery and support addressing identified gaps as appropriate.
Ensure questions and concerns from applicants are processed and communicated both verbally and in writing in a timely manner.
Conduct periodic Quality Compliance and Quality Assurance audits.
Monitor and resolve questions or concerns via multiple media; the phone, email, online chat or social media and de-escalate any issues in a calm manner.
Escalate complaints or challenges to the Heads of Units or the supervisor when necessary and appropriate.
Schedule and conduct periodic meetings with the Heads of Units and the supervisor on customer related issues.
Monitor adherence to Migration Health Assessment Center (MHAC) guidelines for service delivery and compliance with applicable laws and regulations.
In coordination with MHAC Managers, facilitate implementation and adherence to ISO 9001: 2015 requirements and any IOM customer-specific requirements.
As necessary, provide technical and administrative support to the MHAC Managers in identifying and adjusting approaches to compliance with the health assessment processes.
Maintain and promote the confidentiality and integrity of all relevant paperwork in line with standards of conduct and data protection rules. Alert MHAC Managers of any non-compliance to SOPs or codes of conduct by IOM staff members or partners
Demonstrate comprehensive understanding of health assessment processes as well as the ability to remain professional, impartial, and unbiased during all interactions with applicants, colleagues and partners. Support development and implementation of SOPs as needed.
Ensure relevant and appropriate information and communication materials are available in the waiting areas/rooms.
Creation of videos for display at the waiting areas/rooms and FAQs to benefit customers.
Investigate problems or challenges in view of figuring out what went wrong, how problems might be fixed and how to keep them from happening again.
Any other duties assigned by the supervisor.

Requirements
Education:

Bachelor’s Degree from an accredited college or university in a Healthcare-related field, Public Administration, Marketing, or Business Administration with at least four years of relevant work experience in a customer-focused / people-focused setting

Experience:

In-depth use of MS office applications, data collection and manipulation.
Previous management or supervisory level experience with NGOs, international organizations, customer service or the hospitality industry is an added advantage.

Languages:

Fluency in English (oral and written) required, working knowledge of the local language.

Skills:

Ability to communicate effectively and professionally with clients and colleagues both verbally and in writing, as well as provide strong documentation.
Ability to listen actively to comprehend and decode the customers’ message as well as deduce what is implied in the communication.
Great analytical understanding and experience – able to analyse and understand data and make decisions accordingly
Ability to function in a team-oriented environment as well as independently deliver results.
Computer skills proficient in Microsoft Office, especially Excel required. Knowledge of web page design would be an asset.

Required Competencies:
Behavioural:
The incumbent is expected to demonstrate the following values and competencies:

Values - All IOM staff members must abide by and demonstrate these three values:
- Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
- Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: Demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies – Behavioural Indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is action oriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Managerial Competencies - Behavioural Indicators level 2:

Leadership: provides a clear sense of direction, leads by example, and demonstrates the ability to carry out the organization’s vision; assists others to realize and develop their potential.
Empowering others & building trust: creates an atmosphere of trust and an enabling environment where staff can contribute their best and develop their potential.
Strategic thinking and vision: work strategically to realize the Organization’s goals and communicates a clear strategic direction.

Job Title: Consultant - Development of Best Interest Procedure (BIP) Guidelines for Migrant Children.

CFCV No. : CFCV2022/57
Location: Lagos
Organizational Unit: Migration Management (MM)
IOM Classification: Consultant
Type of Appointment: Consultant, 5 Months
Estimated Start Date : As soon as possible

Objective

To address these child protection challenges at national and state level, IOM, under The Cooperation on Migration and Partnerships to Achieve Sustainable Solutions (COMPASS) project, is supporting the Federal Government of Nigeria to develop harmonized Best Interests Procedure guidelines (best interests’ assessment (BIA), and best interests’ determination (BID)) for vulnerable Child Migrants in Nigeria.
The guidelines will also factor in the similar processes for vulnerable adults unable to make decisions due to medical and mental health concerns.

Context

Driven by the demand for cheap labour, commercial sex, trafficking and smuggling, networks across borders and within the country capitalize on the economic, social, and political vulnerabilities of potential migrants to lure and exploit their victims.
In response to this, the International Organization for Migration (IOM) has partnered with the Federal Government of Nigeria (FGN) to return Nigerians who were stranded in various transit countries through IOM’s Assisted Voluntary Return and Reintegration programme.
The recent outbreak and spread of the novel coronavirus (COVID-19) has further exacerbated the precarious situation of vulnerable migrants in irregular migration situations thousands of migrants are still stranded in Libya, Niger, Mali as well as the Middle East, including Lebanon and Oman. Whilst most irregular migrants originate from the South-South and South-West, recent trends point to an increase of migrants returning to the Northern and Southeast states of Nigeria, especially with respect to children and those with Health or Psychosocial concerns.
Although Nigeria has domesticated the United Nations Convention on the Rights of the Child and enacted the Child rights Act (2003) in 23 states, 11 states in the northwest and northeast region of the country are yet to domesticate the act.
Relevant state and non-state stakeholders have emphasised on the need to review and revise state legislations to reflect current trends on child protection concerns, develop harmonized tools and Best Interest Procedures (BIP) guidelines for best interest assessments (BIA) and best interest determination (BID), as well as operationalize state-based policies and action plans to address the needs of children. Whilst most states of high return have domesticated the child rights act, more needs to be done to further strengthen the capacity of protection actors in providing assistance for the high number of migrant children who return unaccompanied and often have been exposed to violence, exploitation and abuse.

The BIP guidelines will:

Formalize and harmonize the process of determining best interest and increase consistency and quality of services that significantly impact on the lives of migrant children.
Ensure that the best interests’ principle (set out in Article 3 of the UN Convention on the Rights of the Child) is respected.
Be aligned to the existing case management and child protection systems in Nigeria.
Offer more details on how to implement BIP for vulnerable child migrants in Nigeria including for child victims of trafficking (VoTs).

Core Functions / Responsibilities

Prepare a mapping strategy and inception report detailing the modalities and methodology of the BIP guideline development exercise.
Conduct a desk review on existing literature and policy documents on existing BIP procedure including 2018 UNHCR Guidelines on assessing and determining the best interest of the child, 2011 UNHCR handbook for the implementation of BID Guideline, 2010 save the children Toolkit for Decision making and other relevant documents that relate to BIP for vulnerable children including VoT’s.
Draft and develop guidelines for BIP.
Support the Federal Ministry of Women Affairs with the establishment of BID panel at national level.
Assist in the facilitation of a three-day validation workshop on the draft guidelines.
The guidelines should be reviewed and endorsed by the established National BID panel, IOM and the Federal
Ministry of Women Affairs including UNICEF, UNHCR, Save the Children, and SOS Children’s villages.

Tangible and measurable outputs of the work assignment:
First deliverable:

Inception report
Desk Review
Monitoring and Evaluation framework
Mapping Matrix for stakeholders
Development of draft BIP guidelines (BID&BIA)

Second deliverable:

Present draft BIP guidelines (BID&BIA) to IOM and FMWA
Convene consultative meetings with child protection stakeholders to present the draft guidelines
Share revised BIP guidelines incorporating feedback from stakeholders
Convening the Review meeting of the revised BIP guidelines

Third deliverable:

Validation of BI processes guidelines
Piloting and finalization of the guidelines

Final deliverable:

Develop training materials (BIP training manual/training protocols)) for Training of Trainers (ToT) and subsequent training of partners on the newly developed guidelines
Conduct training on BIP for the National BID panel Performance indicators for the evaluation of results
One Inception report submitted
One desk review submitted
One Monitoring and Evaluation framework developed
One Mapping Matrix for stakeholders conducted
BIP (BIA&BID) Guidelines developed and presented to IOM FMWA
One consultative meeting organised
One review meeting organised
BIP (BIA&BID) training manual and protocol for ToT developed
TOT on BIP conducted

Required Qualifications, Experience and Skills

Five years’ experience in child protection programming, working with vulnerable groups (Persons Living with Disabilities, Persons with MHPSS and medical concerns) migration management, trafficking in persons, smuggling of migrants, Health interventions, and Gender programming.
Advanced University Degree in any of these fields: Social work, Human Rights, International Development, Development Studies, Economics, International Relations, Law with specialization in international human rights law
Experience in developing standard operating procedures and guidance documents with Government institutions. Experience with developing child protection (Case management, Child friendly justice, Family Law, Child friendly social services or alternative care) documents or protection tools or guidance documents is an advantage.
Experience in structurally formulating and conducting assessments, with skills in organizing focus group discussions.
Experience in developing training modules/materials and delivering training is required
Experience in leading and conducting Qualitative and Quantitative Research in Nigeria and West Africa
Experience in liaising with governmental authorities, other international/national institutions, and bodies.
Previous working experience in the West African region or Nigeria desirable.
Proven ability to write concise reports in English and facilitation skills highly desirable
Excellent Microsoft Package skills and ability to take notes/drafts and produce high-quality written reports.
Motivated, committed, responsible, and able to work independently with limited direct supervision.
Proficiency in data collection, analysis and interpretation using various statistical packages such as Stata or SPSS

Languages:

Fluency in English; Knowledge of multiple / Local languages advantageous.

Travel required:

Possible travel to Edo, Delta, Abuja, and other states in Nigeria if required.

Required Competencies:
Values:

Inclusion and respect for diversity: respects and promotes individual and cultural differences; encourages diversity and inclusion wherever possible.
Integrity and transparency: maintain high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.
Professionalism: demonstrates ability to work in a composed, competent, and committed manner and exercises careful judgment in meeting day-to-day challenges.

Core Competencies - behavioural indicators:

Teamwork: develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.
Delivering results: produces and delivers quality results in a service-oriented and timely manner; is actionoriented and committed to achieving agreed outcomes.
Managing and sharing knowledge: continuously seeks to learn, share knowledge and innovate.
Accountability: takes ownership for achieving the Organization’s priorities and assumes responsibility for own action and delegated work.
Communication: encourages and contributes to clear and open communication; explains complex matters in an informative, inspiring, and motivational way.

Job Title: Consultant - Development of Standard Operating Procedures (SoPs) for Family Trading and Reunification (FTR) - Lagos

Job ID: CFCV2021/58
Location: Lagos
Organization Unit: Migration Management (MM)
IOM Classification: Consultant
Type of Appointment: Consultant, 5 Month

Context

Working under the overall supervision of the Migrant Protection and Assistance Officer (MPA), Lagos and direct supervision of the Protection Officer (AVM/MPA) the successful candidate will be expected to develop Standard Operating Procedures (SoPs) for Family Tracing and Reunification (FTR)

Consultant will be expected to deliver at the minimum, the following outputs:

An inception report and work plan within two weeks of commencement of the assignment
Outline of the Sof
Write up of consultations made to present the SoP
Final Sof
Facilitate stakeholders' meeting to validate the Sop

Core Functions / Responsibilities

Prepare a mapping strategy and inception report detailing the modalities and methodology to develop the standard operating procedures for family tracing and reunification (FTR) for vulnerable migrants
Conduct desk review of existing literature, FTR tools, legislation, policies related guidelines, and other necessary current documentation that will aid the development of a standardized guideline on FTR for the country
Develop an all-inclusive stakeholder mapping matrix, to ensure coordination among various Governmental and non-Governmental institutions that will be critical to finalization of the FTR SOP in Nigeria
Develop systematic step by step procedures for conducting FTRs and Harmonize existing FTR tools used by protection actors in Nigeria
Align the FTR SOP to the National case management and child protection systems in Nigeria
Through whole Government and whole community approaches convene Consultative meetings with relevant stakeholders to draft, develop and validate the SOP
Build the capacity of key stakeholders on the finalized FTR SOP

Required Qualifications and Experience

Five years' experience in child protection programming, working with vulnerable groups (Persons Living with Disabilities, Persons with MHPSS and medical concerns) migration management, trafficking in persons, smuggling of migrants, Health interventions, and Gender programming
Advanced University Degree in any of these fields: Social work, Human Rights, International Development, Development Studies, Economics, International Relations, Law with specialization in international human rights law
Experience in developing standard operating procedures and guidance documents with Government institutions.
Experience with developing child protection (Case management, Child friendly justice, Family Law, Child friendly social services or alternative care) documents or protection tools or guidance documents is an advantage.

Application Closing Date
30th May, 2022.

How to Apply
Interested and qualified candidates should submit their Applications to: HRNIGERIA@iom.int indicating the Position applied for on the subject line.

Important Information and Notice

For the applications to be considered valid, IOM only accepts applications with Cover Letter not more than one page specifying the motivation for application, addressed to "Human Resources, International Organization for Migration (IOM)", and with a subject line "CFCV2022/58 Lagos Development of Standard Operating Procedures (SoPs) for Family Tracing and Reunification (FTR)".
All applications should include a functional email address, mobile numbers, detailed Curriculum Vitae (CV)
Please note that this position is open only to Nigerian National applicants and only shortlisted candidates will be contacted