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Customer Support Staff at Broadshift Technologies Limited

Broadshift is a premium design company that focuses on quality, innovation, & speed. We utilize technology to deliver results and grow our clients businesses. We pride ourselves in great work ethic, integrity, and end-results. Over the years Broadshift has been able to create stunning, award winning designs therefore allowing our clients to obtain an overall better web presence.
Customer Support Staff
  • Job TypeFull Time
  • QualificationBA/BSc/HND  
  • LocationLagos
  • Job Field Customer Care  

Job Description
  • Respond politely and courteously to customers enquiries.
  • Managing large amounts of inbound calls and chats in a timely manner.
  • Collecting customer information and analysing customer needs providing prompt, valid and complete solutions.
  • Contributes to team effort by accomplishing related results as needed.
  • Identify and assess customers' needs to achieve satisfaction.
  • Build sustainable relationships of trust through open and interactive communication.
  • Resolve customer complaints via phone and chats.
  • Work with customer support manager to ensure proper customer service is being delivered.
Method of Application
Applicants should send their CV to: careers@broadshift.com using the Job Title as the subject of the mail.