Broadshift is a premium design company that focuses on quality, innovation, & speed. We utilize technology to deliver results and grow our clients businesses. We pride ourselves in great work ethic, integrity, and end-results. Over the years Broadshift has been able to create stunning, award winning designs therefore allowing our clients to obtain an overall better web presence.
Customer Support Staff
- Job TypeFull Time
- QualificationBA/BSc/HND
- LocationLagos
- Job Field Customer Care
Job Description
- Respond politely and courteously to customers enquiries.
- Managing large amounts of inbound calls and chats in a timely manner.
- Collecting customer information and analysing customer needs providing prompt, valid and complete solutions.
- Contributes to team effort by accomplishing related results as needed.
- Identify and assess customers' needs to achieve satisfaction.
- Build sustainable relationships of trust through open and interactive communication.
- Resolve customer complaints via phone and chats.
- Work with customer support manager to ensure proper customer service is being delivered.
Method of Application
Applicants should send their CV to: careers@broadshift.com using the Job Title as the subject of the mail.
