Company Description
Supports the branch manager in the daily operation of the branch office
Responsibilities
- Provides courteous customer service
- Solicits for new or renewed customer business on every contact
- Receives loan payments and posts to customer accounts
- Maintains cash drawer accuracy and security
- Prepares and handles office deposits and maintains checkbook accuracy
- Prepares and processes loan applications; closes approved loans
- Performs collection activities on delinquent accounts, by both written and verbal communications
- Assists with the development and training of all new personnel
- Maintains compliance with company policies and procedures
- Maintains accurate filing and record-keeping system
- Prepares and assemble reports for remittance, and for branch record-keeping
- Prompt and regular attendance is required
Qualifications
- Prior experience with customer service
- Basic math and money handling skills; able to count cash accurately
- Ability to obtain license, certification, and/or governmental approval to provide ancillary products and services, as applicable
- Valid driver’s license and daily access to a reliable automobile for business use
- Computer literate with ability to operate a ten-key calculator
- This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.
- Requires the ability to communicate verbally and in writing.
- This position frequently operates a standard telephone.
- This position may travel requiring driving, and may require walking on uneven ground, climbing small stairs.
- High school diploma or equivalent
Method of application
Interested and qualified candidate should click here to apply
Skills required
Customer Service
Operate Cash Register
Identify Customer Need
Resolve Customer Issue
Retention Management
Help Customer
