Latest Jobs at Good Motors - GIGM

The GIG group is a holding company for a number of subsidiaries with interests in key sectors of Nigeria’s economy. We believe that Nigeria, in spite of its seeming vulnerabilities, holds the greatest market potential for any prospective investor through leveraging on people, customer service and innovative technologies. At the GIG group we are strong, focused, determined, assertive, customer centric, ready to partner and compete as we see a world of unlimited possibilities defined by a relentless spirit and great vision.

ICT Support Officer

• Job TypeFull Time  
• QualificationBA/BSc/HND  
• Location Lagos
• Job Field ICT / Computer  
• Eligible candidates should send CVs in an email with Role and Location as email Subject.
  Eg: ICT Support Officer - Ikotun
  Target Location: Ikotun
  Grade Level: Officer
  Education: Degree (Must have completed NYSC)
  Age: Maximum of 35 years 
  Responsibilities:
  • Installing and configuring computer hardware, software, systems, networks, printers and scanners
  • Monitoring and maintaining computer systems and networks
  • Responding in a timely manner to IT service issues and requests
  • Providing IT technical support across the Brand
  • Setting up staff email, App. profiles and platform accounts for new and existing users
  • Repairing and replacing equipment as necessary
  • Testing and recommending new technology
  • Training of staff members on IT Support as necessary
  • Including other duties that may be assigned by supervisor
  go to method of application »

  Experience Officer (Ticketing & Service)

  • Job TypeFull Time  
  • QualificationBA/BSc/HND  
  • Location Lagos
  • Job Field Travels &customers
  • 
    
  • Eligible candidates should send CVs in an email with Role and Location as email Subject.
    Eg: Experience Officer - Ikotun
    Target Locations: Ikotun, Yaba and Warri
    Grade Level: Entry
    Education: Degree (Must have completed NYSC)
    Age: Maximum of 28 years 
    Responsibilities:
  • Book travel reservations at GIGM terminals to walk in guest
  • Change travel reservation for walk in guest using the online booking system
  • Create and maintain guest reservation records
  • Resolve service problem by clarifying the guest complaint via phone, email and in person
  • Forward booking/traveling reschedule request to the concerned unit
  • Serve guests by providing service information related to travelling schedule, fare and payment
  • Announce arrival and departure information using the public address system
  • Assist in guest luggage check in
  • Ensure customer complaints and emergency concerns are escalated to the appropriate quarters
  • Adhere to the company’s policy on guaranteed reservations and no-shows.
  • Promote goodwill by being courteous, friendly and helpful to guests, managers and fellow employees.
  • Promote the online booking, app downloads and other products and services of the company to customers

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  • Method of Application
    Applicants should send CVs to hr@gigm.com