Nicole Sinclair is a dynamic management consulting firm set up to help start-up, small and medium businesses maximize their vision and achieve their highest potential through effective planning, structuring and maximized use of their resources.
These we continually strive to achieve by helping businesses effectively interpret their vision while charting a course to reach it. Also we partner to ensure the right processes, structures, policies and people requirements are in place.
These we continually strive to achieve by helping businesses effectively interpret their vision while charting a course to reach it. Also we partner to ensure the right processes, structures, policies and people requirements are in place.
Content Provider
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Media / Advertising / Branding
- Details:
Job Description
- Provide creative ideas of content types that align with business goals.
- Create content marketing campaigns to drive leads and to generate traffic to the company’s site.
- Regularly produce various content types, including email, social media posts and blogs.
- Create effective online presence for the company.
- Actively manage and promote the company’s website, and pitch articles to relevant social media platforms.
- Edit content produced by other members of the team.
- Analyze content marketing metrics and makes changes as needed.
- Promote content on every social media platforms.
- Identify customers’ needs and gaps in the company’s content and recommend new topics.
- Collaborate with other departments to create innovative content ideas.
- B.sc in relevant field of study
- At least 2 years of professional content developing experience.
- Well-versed in web and mobile standards and best practices, including writing, content organization, usability and design.
- Able to meet deadlines while proposing, writing, and editing a high volume of content for different section of the company.
- Understanding of how to use content to improve user experience.
- Excellent writing and editing skills.
- Self-motivated with a results-driven approach.
- Ability to multi-task, prioritize and manage time effective
go to method of application »Customer Service officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Location Lagos
- Job Field Customer Care
- Details:Job Description
- Deal directly with customers either by telephone, electronically or face to face
- Respond promptly to customer inquiries
- Handle and resolve customer complaints
- Obtain and evaluate all relevant information to handle product and service inquiries
- Provide pricing and delivery information
- Perform customer verifications
- Set up new customer accounts
- Process orders, forms, applications and requests
- Organize workflow to meet customer timeframes
- Direct requests and unresolved issues to the designated resource
- Manage customers' accounts
- keep records of customer interactions and transactions
- Record details of inquiries, comments and complaints
- Record details of actions taken
- Prepare and distribute customer activity reports
- Communicate and coordinate with internal departments
- Follow up on customer interactions
- Provide feedback on the efficiency of the customer service process
Requirements- National diploma, degree or equivalent in relevant field
- Knowledge of customer service principles and practices
- Knowledge of relevant computer applications
- Knowledge of social media platforms
- Knowledge of administrative procedures
- Numeric, oral and written language applications
- Product knowledge
- Interpersonal skills
- Communication skills - verbal and written
- Listening skills
- Problem analysis and problem-solving
- Attention to detail and accuracy
- Data collection and ordering
- Customer service orientation
- Adaptability
- initiative
- stress tolerance
go to method of application »Account Clerk
- Job TypeFull Time
- QualificationOND BA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Finance / Accounting / Audit
Details:Job Description- Handle accounts payable and receivable
- Maintain records of business costs, such as labor and material
- Check invoices for inaccuracies
- Reconcile accounts with the general ledger
- Handle general account queries
- Contact clients about invoices that are past due
- Prepare bank deposits, general ledger postings and statements
- Track and restore accounting or documentation problems
Requirements- Diploma OND/HND in any accounting field, Social Sciences
- Minimum of 2years work experience
- Excellent interpersonal skills
- Proficiency in Excel
- Great analytical skills
- Eye for detail
- Ability to perform filing and record keeping tasks
- Data entry and word processing skills
- Well organized
go to method of application »IT Operations Officer( Network Administrator)
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 2 - 3 years
- Location Lagos
- Job Field ICT / Computer
Job Description- Manage a mid-size team who are tasked to provide information system solutions and technical support
- Serve as the primary Point of call for all technical issue resolution
- Provide weekly and monthly metrics to meet customer reporting requirements
- Develop schedules and assigns work to meet critical deadlines
- Respond in timely manner to all customer issues.
- Maintain regular usage and performance statistics for all platform and services.
- Develop and maintain relationships between customer and technical staff working in the company.
- Ensure Information Security Policies and Procedures as the Information security champion
- Review business process and company policies to help enhance workflow and develop a stronger company
- Collaborate with sales and operations teams to help find ways to create cost-effective business processes that will attract new customers
- Deliver a monthly report to management on industry trends and how to maximize those trends by altering company procedures
- Work with relevant team to make sure all settlement and reconciliation of account are in order
- Other duties as assigned.
Requirements- Bachelor’s degree in a related field, such as information technology, computer science, or management information systems.
- Master’s degree in one of these fields is added advantage or in business administration
- Extensive experience within an organization’s IT department working as technicians or analysts, along with some management experience.
- 2 – 3 years work experience
- Technical skills – IT operations officer should have extensive training on computer software and hardware, including servers and systems
- Team leadership – because they direct and lead teams of IT technicians, IT operations managers should be able to effectively manage IT personnel and set department priorities
- Process enhancement – in this role, IT Officer develop and implement policies and procedures for the IT department, so some familiarity with assessing and improving processes is vital
- Communication skills – IT operations Officer should also be strong written and verbal communicators, able to communicate with team members, management personnel, and end users throughout the organization
- Problem-solving skills – this role also requires excellent problem-solving skills, especially when it comes to directly addressing user issues with software and hardware
go to method of application »Soft Ware Developer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Location Lagos
- Job Field ICT / Computer
Job Description- Researching, designing, implementing and managing software programs
- Testing and evaluating new programs
- Identifying areas for modification in existing programs and subsequently developing these modifications
- Writing and implementing efficient code
- Determining operational practicality
- Developing quality assurance procedures
- Deploying software tools, processes and metrics
- Maintaining and upgrading existing systems
- Training users
- Working closely with other developers, UX designers, business and systems analysts
Requirements- B.sc and a technical background in Computer Science, Computer Software Engineering, Software Programming and Development, Mathematics, Electronics and Physics
- Knowledge and interest in computer systems and the latest technologies
- Proficiency in the following languages
- PHP
- Code Igniter framework
- SOAP Web services
- REST Web services
- AJAX
- JQuery
- Bootstrap.
- The ability to learn new technologies quickly
- An analytical mind
- The ability to communicate complex procedures to other colleagues
- Commercial and business awareness
- Good communication skills – both written and verbal
- Attention to detail and desire to probe further into data
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- Method of Application
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