Airtel Nigeria (Airtel Networks Limited), a leading mobile telecommunication services provider in Nigeria and a member of Airtel Africa Group, is committed to providing innovative, exciting, affordable and quality mobile services to Nigerians, giving them the freedom to communicate, rise above their daily challenges and drive economic and social development.
Area Technical Officer
- Job TypeFull Time
- QualificationBA/BSc/HND MBA/MSc/MA
- Experience 5 - 10 years
- Location Nigeria
- Job Field Engineering / Technical
- Purpose of the Job
- To coordinate, control, manage, support and track day to day network operations in the Area to ensure optimal network availability, coverage, maintaining target network KPI’s to deliver plus one network quality and customer focus.
- Providing local network support for both the Sales and marketing team in the Areas to ensure the overall network management and quality.
- The ATO is the Network SPOC in their respective area and executing arms of Network in the Region
Roles and Responsibilities- Interface with Zonal Business Manager to understand commercial plans and determine required network support for same
- Ensure OPEX efficiency of MSC locations by ensuring prompt payment of utility bills, effectively managing the electricity distribution companies to avert power disconnections to the data centers and reduced diesel consumption
- Track and lead Correction of Zonal Network performance (Various Network KPIs and Network Availability)
- Manage MS Vendor partners to ensure all the Customer Complaints in the Zone are timely Resolved
- Network Interface to both internal and external stakeholders especially Commercial teams to ensure customer issues are resolved within acceptable KPIs
Skills and Qualifications- Bachelor of Electrical /Electronic Engineering or Telecoms Engineering (Master’s Degree in Engineering a plus)
- Sound knowledge of Mobile Network O&M
- Cross-functional knowledge of Telecommunications Network
- 5-10 years of varied experience in operation and maintenance in the Telecom industry
- 3-5 years managerial/Supervisory experience in a GSM/mobile company.
go to method of application »Channel Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 3 - 5 years
- Location Nigeria
- Job Field Sales / Marketing / Retail / Business Development
- Purpose of the Job
- To sustain and enhance targeted gross revenue and gross acquisition in respective SME business by effective implementation of planned sales and channel management strategies.
Roles and Responsibilities- To identify and recruit suitable channel partners who will drive the effective acquisition of SME customers
- Ensure adherence of channel partners to all guidelines as this will help ensure their profitability and sustain demand.
- Responsible for the implementation, acquisition & retention strategy for prospective and existing accounts in the zone
- Grow the usage of Corporate products in the states
- Create exceptional opportunities to sell non voice products such as data, blackberry, leased circuit, dedicated internet etc…
- Create opportunities to run presentations of Corporate products to SMB /SME all segments in the Zones, directly and through channel partners
- Responsible for SME/SMB account development and relationship management process for accounts in the channel guided by the signed service level agreement.
- maximize sales through effective execution and implementation of placement and distribution strategies
- Encourage and develop opportunities to have Airtel presence in all RETAIL & SME COMPANIES in the zones
Skills and Qualifications- A University Degree in Business Administration, Marketing or related courses
- 3-5 years preferably in FMCG, Consumables & telecom
- 3-5 years experience in managing sales channel or Key Accounts
- Sales channel management or Key account management, Presentation, report writing and basic computer skills.
go to method of application »Key Account Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 3 - 5 years
- Location Nigeria
- Job Field Sales / Marketing / Retail / Business Development
Purpose of the Job- To acquire and retain more Corporate customers and increase revenue for the business.
Roles and Responsibilities- Visit a minimum of 5 Corporate Organizations per day, 25 visits per week, 100 visits per month, therefore for 6 months = 600 visits
- Encourage and develop opportunities to have Airtel presence in all Corporate Organisations in your sector
- Create opportunities to run presentations of Airtel Corporate products to sector of assignment
- Create symbiotic relationships in events sponsorship with Corporate Accounts all in a view to drive sale of our corporate products and revenue growth.
- Create exceptional opportunities to sell special products like E1 PRI, Data Centre Services and Smart Advertising in the sector
- Grow (upsell/cross-sell) the usage of Corporate products in the sector allocated to you
Skills and Qualifications- A University Degree in Business Administration, Marketing or related course
- 3-5 years preferably in FMCG, Consumables & telecom
- 3-5 years experience in managing Key Accounts
go to method of application »Area Sales Manager
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 1 - 2 years
- Location Nigeria
- Job Field Sales / Marketing / Retail / Business Development
Locations: Lagos and South Region
Purpose of the Job- To maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies.
Roles and Responsibilities- Ensure appropriate and effective outlet branding is carried out in line with the "look of success" within the territory.
- Identify visibility opportunities for Airtel brand within the territory.
- To ensure ITP increases and gives impetus to iCMS and iRMS
- Effective management of POS stock in warehouse to avoid damage, wastage and obsolete materials.
- Train Market Developers on POS deployment in line with "look of success".
- Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in assigned area.
- Effective management of direct activation teams and monitoring of CP bus activation activities.
- KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits
- Other initiatives to increase GAD including new site launch
- Ensure activation of Quality GADs in assigned area.
- Develop and implement activities that will increase SONA in assigned area.
Skills and Qualifications- Bachelors in Social Sciences, Marketing, Business Management, Engineering or Computer Science
- Master’s in business administration or management will be an advantage
- Project management qualification will be an advantage
- 3+ years of commercial/ business management experience
- Team leadership experience
- 1 -2 years of relevant experience in Airtel products
- Computer literacy
- Sales knowledge
- Product/ Service development
- Product/ Service management
- Interpersonal skills
- Customer orientation
go to method of application »Area Sales Manager - North Regions
- Job TypeFull Time
- QualificationBA/BSc/HND MBA/MSc/MA
- Experience 3 - 5 years
- Location Nigeria
- Job Field Sales / Marketing / Retail / Business Development
Job Description- Airtel Nigeria is looking for suitable candidate as Area Sales Managers in various Northern locations to maximize revenue and subscriber acquisition (gross and net additions) opportunities in assigned territory through channel effectiveness (wholesale & retail), adequate recharge availability and implementation of planned sales & distribution and marketing strategies
Other job objectives include the following:- To achieve recharge sales target within state/area - To ensure adequate availability of all recharge denominations in sub CP and retail points
- To ensure channel partners are making stock available and distributing to their network of sub-CPs and retailers
- Constantly identify opportunities for driving activation and recharge sales within territory.
- Ensure full-fledged achievement of Gross Adds targets by driving market initiatives in assigned area.
- KYC Optimization at Trade level by ensuring adequate and functional deployment of KYC kits
- Decrement - Implementation of customer driven activities (product launches, town storms etc) in assigned area
- Drive voice and data business performance by implementation of revenue generating activities and initiatives in assigned territory.
- Channel branding and visibility
- Distribution Infrastructure - To identify and recruit suitable sub channel partners in territory for effective product re-distribution.
- BTS Management - Develop subscriber acquisition and other marketing initiatives to drive revenue in CLS site locations.
- Industry Awareness/Competition Intelligence - To effectively report competitive activities within assigned territory and implement adequate counter initiatives.
- To immediately address or escalate any unusual competitor activity and sale support that may be a threat to performance of the business
Job Requirements - Bachelor's degree in Social Sciences, Marketing, Business Management, Engineering or Computer Science
- Master’s in business administration or management will be an advantage
- 3-5+ years of commercial/ business management experience
- 1 - 2 years of relevant experience in Airtel products
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