Netcom has been Nigeria’s leading Internet Service Provider since 2004, staying ahead of the competition with cutting edge platforms in VSAT, WIMAX, Radio, and Fiber technology. Now, a pioneer in Business Transformation Solutions, we empower organizations to lead their market space by keeping pace with the rapid changes in IT innovations, ensuring relevance to specific business initiatives required to maximize revenue generation.
Billing/AR Officer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 2 years
- Location Lagos
- Job Field Finance / Accounting / Audit
- Location: Victoria Island, Lagos
Purpose
- Administer the billing and collection activities for the company to ensure customers pay on time and in full.
- Reporting of company sales and revenue information, and maintain the integrity of the customer billing system.
- Manager invoicing activities and maintenance of customer billing software
- Approval of Site Activity Requests
- Daily posting of customer payments to the billing software system
- Daily monitoring of accounts and customer payment status to ensure accurate activation and re-activation of services
- Follow up on customer billing queries and changes to service plans, upgrades/downgrades
- Generation of weekly and monthly sales/revenue reports for management and financial reporting
- Adhere to TL9000 requirements, review of all tasks and responsibilities to ensure documented procedures are followed and/or updated, with recommendations on improvements
- 2 plus years experience in a billing and collections role for an international company
- Excellent written and verbal communication skills
- MS Office applications to an intermediate or advanced level
- Ability to respond to customer calls and emails in an effective and timely manner
- Industry and market knowledge of credit and collection practices
- University graduate in Business or Accounting discipline
go to method of application »IT Hardware Repairs Technician
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 3 - 5 years
- Location Lagos
- Job Field Engineering / Technical
Location: Victoria Island, Lagos
Job Summary
- Troubleshooting, diagnostics, repair and testing of computer hardware and peripherals, including laptop and desktop computer systems, printers, routers/switches, circuit boards, computer chips, keyboards, UPS, monitors, etc.
- Test and re-test parts to ensure they work properly.
- Identify and isolate defects of items that are not working.
- Prepare diagnostics report including findings, root cause, recommendation.
- Up/Downgrade operating and application software as needed.
- Diagnose, test and repair circuits and other electronic components.
- Replace and integrate components into the repaired equipment or device.
- Estimate feasibility, timeline, cost, reliability, and safety factors for repairs of defective items.
- Generate specifications for parts and software needed for repairs.
- User support for peripherals, including central processing units (CPUs), support logic, microprocessors, custom integrated circuits, and printers and disk drives.
- Specify power supply requirements and configuration.
- Retrieve and record repair data on ageing, time, cost, quantities of repairs for analysis.
- Bachelor's Degree
- 3-5 years of experience in relevant field
- Experience with common PC desktop and laptop (Windows & Apple) components and peripherals as well as VOIP devices, printers, monitors, KVM switches, tablet/iPad
- Knowledge of servers will be an added advantage.
go to method of application »Network Engineer
- Job TypeFull Time
- QualificationBA/BSc/HND
- Experience 5 years
- Location Lagos
- Job Field ICT / Computer
Location: Victoria Island, Lagos
Short Summary of the Job
- Reporting to the Head of Engineering, this role will be responsible for participating in IP network operation, infrastructure connectivity and security planning as well as development.
- Participate in IP network operation, infrastructure connectivity, security planning as well as development
- Support network design and implementation for core and client networks
- Ensure all IP devices are secured and within operational limits
- Support daily IP network operation, project management and services monitoring
- Conduct network analyzing and troubleshooting
- Coordinate with Regional IP Registry
- Document all network changes
- Other task assigned by line manager.
- Bachelor's degree in Electronics/Communications/Network/Computer Engineering (or equivalent)
- IP Certification, preferably from Cisco on CCNP level equivalent or above.
- A minimum of 5 years of experience in IP Network and System Support
- LAN/WAN technology including: TCP/IP (routers, configuration and setup), Security (firewalls – Cisco, Juniper, Barracuda), Network management (switches, hubs, fiber-optic, cabling, packet sniffing)
- Advanced knowledge in Router, Catalyst, Load Balancer, Firewall, Security, Internet Connection, EIGRP, OSPF, BGP4, VPN, Frame Relay, TCP/IP, LAN/ WAN, VLAN, Spanning Tree, Ethereal
- Knowledge in Unix/ Linux, Shell script, IDS, QoS, Video/ Streaming Protocols,
- Experience designing last mile access solutions for different environments (DSL, microwave radio, PTP and PTP radio, fibre etc.)
- Strong written and oral communications skills in English
- Willing to perform work or provide support outside office hours
- Highly motivated and resourceful
- Must be a team player and be able to prioritize different request and requirements.
- Hand-on design and operation of network like BGP and MPLS
- Experience in ISP and managing a sizable IP network
- Experience in liaising with Regional IP Registry (APNIC, RIPE, AfriNIC etc)
- Knowledge of structure cabling and VoIP.
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- Method of Application
Use the link(s) below to apply on company website.
